Study on Organizational Culture and its Impact on Employee Behaviour
The impact of organizational culture can be seen in every employee in the organization at every level, it not only stimulates the professional growth of employees but also enhances their personal growth. It teaches them the importance of high cultural values that every person must incorporate within themselves and their organization.
AUTHOR: NEETI SOLANKI
Organizational culture is a set of core values, ethics and culture of the business organization. It shows how strong and valued an organization is. It can be felt and seen in every aspect, level, department of the organization.
- Some examples are below mentioned:
- How a manager responds and deals with grievances of workers working at a lower level.
- Return, refund and exchange policies.
- After retirement policies.
- Customer care services.
- How manager and top-level management deals with crises and tension.
These are very few examples through which organizational culture can be checked.
An organization needs to have a very strong organizational culture because it’s India where we are working. Indians always give priority to ethics, values, and culture. It is the base and also the pillar which helps the organization to remain bounded and work as a team. No matter how deep and crucial training is provided for sales, marketing, production, manufacture, supply, distribution. An organization will keep lagging if the organizational culture of that organization is not strong. It shall always be given priority and due care.
Every organization has unique and different strengths, some organizations have good and fast return policies, some organizations have a wide range of products, and some organizations have excellent after-sales services. Accordingly, one organization can also achieve a dominant position in the market if its organizational structure is extremely strong and dominant.
- EXAMPLE OF ORGANISATIONAL CULTURE SUPREMACY
One great example of sound organizational culture is the Tata Group Of Industries. Tata Groups is a very trusted organization and the reason they are trusted and one of the leading industrial groups in the market is excellent organizational culture.
- HOW TO BUILD ORGANISATIONAL CULTURE?
- Disciplined mentor: Organizational culture is nothing that can be built overnight and fortnight. To inculcate good organizational culture, a very disciplined and hardworking mentor is needed. A mentor who can be trusted and people look up to them with respect.
- View about the organization: the owner/proprietor of the organization must be clear and have a strong viewpoint regarding what this organization is about, the type of service they want to provide, the type of employees they want to hire, etc. so that they can deliver can express their views to the employees for their better and clear understanding regarding what type of work they are to be given and in what manner they have to deliver.
- PERKS FOR EMPLOYEES: Employees always expect something over and above the monetary benefits i.e their growth in the organization. If the employee feels that there are growth opportunities for him/her within the organization, then only they will work for the specific organization for a longer period. If they feel contrary, employees will look for work outside that aligns with their professional and personal growth. Keeping employees satisfied is a very important factor for employee retention.
IMPACT OF ORGANISATIONAL CULTURE ON EMPLOYEES BEHAVIOUR
The impact of organizational culture can be seen in every employee in the organization at every level, it not only stimulates the professional growth of employees but also enhances their personal growth. It teaches them the importance of high cultural values that every person must incorporate within themselves and their organization. A person can learn how to start, run, stop a machine in one night or maybe a little bit longer than that but he can never organize culture within one night. As organizational culture takes a very long period to incorporate in one’s behavior, like a way of living, it is a way of working in an organization. It consists of all the social practices that one employee has to undergo in an organization, it evolves with time.
Culture is the result of the way of life, tradition, and heritage of a person. In an organization, a group of people comes from different cultural backgrounds. They come together to work for an organization as a whole and contribute as a whole towards achieving the goal of the organization. It teaches them to respect one’s culture and a way to welcome their culture in an organization. A sense of team spirit is seen when people of different cultures come together to achieve a common goal.
If we compare organizational culture from the general culture, organizational culture is difficult, complex and unique in its way. One can feel the complexity of organizational culture. It develops very slowly and bit by bit. organizational history, its employees, management, policies are the base of organizational culture.
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